Delivery

PERGOLUX Product

 

 

 

 

 

 

 

 

 

 

 

 

 

Please note that the delivery date of your order is based on the product with the longest delivery time. To reduce transport routes and CO₂ emissions, we only ship the order once all products are in stock. Exceptions include LEDs and heat lamps. The availability of each product can be found on their respective product pages.

Current delivery dates are displayed directly on the product page near the price when selecting different variants. At the moment, some variants are in stock, while others are still on their way to us.

We kindly ask our customers to be present during delivery and assist with unloading.

If you wish to store the PERGOLUX pergola before assembly, all packages can be stacked on top of each other to save space.

Your product in four simple steps:

1. Order your product from PERGOLUX!

2. Arrange the delivery date with our logistics partners

If lorries or larger vehicles cannot access your location, please inform our logistics partner during the scheduling process to arrange alternatives.

AIT is our main partner for deliveries, ATA handles our Glass Walls, and FedEx is used for smaller items.

3. Our logistics partner delivers your order on the agreed date

Our pergolas are delivered curb side by a two-person team. It is essential that you—or someone capable—is available on the day of delivery to assist with unloading. The products arrive in multiple packages, each designed to be lifted by two people. Please note: for 4x6 m models, some packages may weigh up to 100 kg.

If you require the items to be carried to a specific location on your property, this can be arranged for an additional fee of £250, which can be selected at checkout.

4. Assemble your order using the included instructions

Enjoy your new PERGOLUX product!

* Delivery prices are for delivery within the mainland UK. Prices for deliveries offshore and abroad will be applicable on request such as shipping to Ireland, Isle of Man, Channel Islands, Scottish Islands, and BFPO addresses. This also applies to European delivery destinations. Pergolux is able to ship 3m and 4m packages to Northern Ireland only, and with the exclusion of Glass.