8. Warranty

  • Pergolux UK Ltd. offers 5 years structural warranty (for frames, pillars and columns) and 2 years warranty for fabrics and textile elements.
  • The warranty period starts from the moment of home delivery. The original receipt serves as a warranty certificate. Warranty relates to construction and material defects that are already present on delivery. Damage caused by improper or incompetent use (such as abnormal loads), deterioration by aggressive substances, improper maintenance, incorrect assembly, as well as damage due to not following or not correctly following the user instructions are excluded from the warranty agreement. Further exclusions are: scratches due to use, rust formation on steel from the inside due to, among others, condensation.